Lumen Counseling (“we,” “us,” or “our”) respects your privacy. This page explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
We only collect information you choose to provide, typically your name, email address, phone number, and any message or scheduling details you share when you contact us or book a free consultation. We may also collect basic, non-identifying analytics about how visitors use the site so we can improve it.
How we use your information
We use what you provide to respond to your inquiry, schedule and confirm a consultation, and communicate with you about our services. We do not sell your information, and we share it only with the service providers that help us run the site and scheduling, or where required by law.
Scheduling
When you book a consultation, your details are handled by our third-party scheduling provider and added to our calendar so we can meet with you. Your use of that scheduling tool is also subject to that provider’s own privacy policy.
Information security
Your privacy matters to us, and we use reasonable safeguards to protect the information you share through this site. As with any website, however, no method of transmission over the internet or method of electronic storage is completely secure. Lumen Counseling cannot guarantee absolute security and, to the fullest extent permitted by law, is not liable for unauthorized access to, interception of, or disclosure of information arising from causes beyond our reasonable control. Please avoid sending sensitive health information through this site; any clinical information will be gathered securely once you become a client.
Not emergency or medical advice
This website and any consultation booked through it are for general informational and introductory purposes only and are not a substitute for professional diagnosis, treatment, or emergency care. Using this site or booking a consultation does not, by itself, create a therapeutic or professional relationship. If you are experiencing a mental health emergency, call or text 988 or call 911.
Your choices & contact
To update or delete the contact information you’ve provided, or for any questions about this policy, email us at info@lumencounseling.life.
Last updated: June 20, 2026